Testimonials…
The successful implementation of Quality management at Canal Once, culture and education number one channel in Mexico
With 750 employees and 5000 hours of production per annum, Canal 11 is the
first channel of public television of Mexico.
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"Today Canal Once is viewing Quality management with enthusiasm. Our experience is an incentive to go further. What is important is not so much getting the conformity certificate, but implementing a system that works and matures. Therefore we have to steadily test and challenge it – including through internal audits that might be stricter than the external ones taking place twice a year. Enthusiasm should not decrease once the certificate is granted. There are always new challenges to address and objectives to reach.
At Canal Once, the implementation and design of our Quality management system have been totally empirical, but deeply thought. The results speak for themselves: Canal Once is the only Mexican federal institution with no external debt. Its budget is not overloaded by wages, what permits technical investments. Two years after the implementation of its Quality management system, Canal Once could see the benefits in terms of gained market share as well as increased prestige and credibility.
The successful implementation of Quality management at Canal Once results from a conjunction of elements: 1) a strong commitment of the employees to their channel, 2) the possibility for them to participate in the change, 3) the involvement of the top management as a team. A good cooperation between the top management and the employees is crucial.”
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Julio Di Bella, General Manager Canal Once, Mexico.
Mexico City, October 2, 2006
Prasar Bharati, India
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"Reconciling self financing and public service mandate is the new challenge facing Prasar Bharati Corporation (PBC) today. The mission of the Marketing Division in Bangalore is to contribute to meet this challenge. Access of media professionals to the fantastic resources, network and know-how offered by PBC is the first priority.
In order to differentiate PBC from its competitors in a widely opened environment, we decided to go for ISO 9001 and ISAS BC 9001 certification which should be achieved in June 2007" |
K. Gunashekara, Director Marketing, Bangalore
Prasar Bharati, India
Reuters,
Geneva
"We wanted our quality system to give us a
clear vision of our systems and procedures.
The quality process allowed us to present our objectives more clearly and to follow
them up through quality circles."
Denis Huron, Managing Director Reuters Geneva
Teleantioquia,
Columbia
"Certification is the start of a permanent process of
internal organizational self-evaluation. To become certified is to join the culture through a process and to strengthen our teamwork.
It is a tool to generate trust, a letter of introduction and a way to say to our clients that we are part of a nation that seeks
efficiency and wants to offer the best of public television to our television audience, our sponsors, and our contractors. It is the
challenge of continuous improvement."
Ana Cristina Navarro, Managing Director Teleantioquia
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