ISAS BCP 9001:2010 : a quality management standard dedicated to media industries (radio, TV, print media, Internet)
The ISAS BCP 9001:2010 standard is the result of the merging, by the standardization committee with the support of the Loterie Romande, of the international standards ISAS BC 9001 :2003 and ISAS P 9001 : 2005, respectively created in 2003 and 2005 under the umbrella of the Geneva-based MEDIA & SOCIETY FOUNDATION (MSF). The MSF initiative is a concrete response to broadcasters’ demand for independent evaluation and recognition of their quality-management system in order (1) to benefit from unbiased, external reviews of their services and productions; (2) to create an ongoing process ensuring that the highest standards of quality would continue to be pursued in the following areas:
- Service to listeners, viewers and the general public
- Service to the society in which they operate, notably by promoting the free flow of information essential to democracy
- Service to other important stakeholders, including staff and advertisers
Any broadcast organization that aims to adopt a quality management system, making sure that the organization is managed in such a way as to meet the highest quality standards, does it on a voluntary basis. It should be a strategic decision taken by senior management with the support of staff. In order to meet the standard requirements, the company may apply to be audited by an independent, accredited and professional certification body. Following a successful audit, a Conformity Certificate valid for three years (and renwable), with an annual conformity check will be delivered.